Contact Us

We’re real people who genuinely care about your experience. Whatever you need — an order update, a product question, or just some help figuring out what’s right for your space — we’re here.

Get in Touch

Email us at hello@cozy-crannies.com and a real person will get back to you.

You can also reach us by phone at 1 (289) 723-0041. For fastest response, email is always best.

When reaching out about an order, pop your order number in the message so we can help you faster.

Response Times

We respond to all emails within 24 hours, Monday to Sunday, 9:00 AM to 5:00 PM EST.

Outside of those hours we’ll still do our best — it might just take a little longer during evenings, holidays, or busy periods.

About Our Store

Cozy Crannies is an online-only store based in Mississauga, Ontario, L4Z, Canada. All orders are placed through our website and shipped directly to your door across Canada and the U.S.

We don’t offer local pickup or in-person shopping at this time — but we think the experience of it arriving at your door is half the fun anyway. 🧡